Service Co-ordinator Apprentice

In this role, you will help deliver a high-quality service to our clients while developing key administrative, organisational, and communication skills.

What you’ll be doing:

Supporting the service team with day-to-day administrative tasks Assisting with scheduling and coordinating service appointments for engineers Communicating with customers to confirm bookings and provide updates Helping to manage incoming calls and emails, directing enquiries to the appropriate team members Supporting project coordination to help ensure tasks are completed on time Carrying out data entry and maintaining accurate records within internal systems Assisting the wider operations team with general office duties as required

Training:
Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects

Training Outcome:
The role offers long term security and the opportunity to progress into a permanent position

Employer Description:

2Teck is a privately owned UK-based mechanical and electrical company, established in 2002, that designs, installs, and maintains systems across multiple sectors while focusing on quality, sustainability, and strong client relationships.

Working Hours :
Monday - Friday. Generally 8.00am - 5.00pm with 2 x 15min breaks and 30mins for lunch.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative