Crewing Administrator - Apprentice

Follow office procedures to ensure maximum efficiency  Maintain files and records with effective electronic filing systems Liaising with new and returning crew, ensuring that they receive clear instructions on their travel, accommodation, duration of contract and required certification Administer rotation schedules for crew and keep track of anyone who fails to return or misses a flight Coordinating travel visas and work rotas Cross-checking qualifications/certificates of shortlisted candidates against competence matrixes Assess prospective applicants and match them with vacancies for the client Upon confirmation from the client accepting a candidate, issue a new starter pack to the seafarer within 24 hours; SEA (contract), anti-bribery document, PD form, expenses form, timesheet, complaints procedure and debriefing form Support candidates on booking courses Ensure that all documents are saved correctly, ensuring that all information meets compliance requirements Create reports for clients, which will often require the use of Cube19 or other WRS platforms to gather data

Training:

Level 3 Business Administrator Apprenticeship 

Training Overview 

Develops core knowledge, skills, and behaviours for effective business administration Attend monthly meetings and bi-monthly progress reflection meetings with your tutor Complete English and maths functional skills if required Fulfil off-the-job training hours Day-to-day mentoring and support in the workplace Focuses on real workplace responsibilities and practical application

Training Outcome:

Completing the Business Administrator Apprenticeship sets you up for real success. You'll finish the programme with the skills, confidence, and experience to take ownership of tasks, work professionally across the business, and make a noticeable impact. Many apprentices go on to secure a permanent role within their organisation, using the strong foundation they've built to progress and shape their future career.

 

Employer Description:

The Maritime Account Management Team are a dedicated resource for our clients, organising the logistics of crew for marine companies. This includes, but is not limited to, crew rotations, visas, certificates and travel. The Crewing Officer will work alongside these Account Managers to support with administrative tasks, as well as providing cover for Account Managers when they are absent. The role will be part of the team responsible for the management of placed candidates, ensuring that all compliance requirements are met.

Working Hours :
Monday-Friday, 32-hours across the week.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative