Apprentice Receptionist

Answer the telephone and direct calls. Take clear details and email messages to the relevant teams or department. Provide relevant information to the caller. Greet clients and visitors entering the LLP, offering drinks, advise relevant staff members of their arrival. Deal with enquiries from contacts, clients as and when required. Schedule appointments as requested. Manage diary entries for all meeting rooms for the relevant branch. Tidy and maintain reception areas. Organise catering for meetings if required. Receive documentation from clients, log and ensure it is signed by the relevant staff member on collection. 

Training:
Level 2 Customer service. Remote training delivery. Onefile. VLE. 6 hours of dedicated training time every week.

Training Outcome:

Possible full-time permanent position upon completion of the apprenticeship.

Employer Description:

Founded in 1982 and since then has grown to be a well-respected firm occupying offices in both Central Milton Keynes and Northampton, employing over 100 staff. They are one of the most highly quality-assured firms in the regions having achieved accreditation to ISO 9001. They have also achieved the award of the Law Society quality accreditation, Lexcel. These nationally and internationally recognised quality marks indicate the extent of their commitment to providing a first-class service to their clients and set them apart from the vast majority of other law firms and legal services providers. They expertise in: Corporate Services, Commercial Property, Debt Recovery, Dispute Resolution, Employment Law, Family Law, Intellectual Property, Residential Property, Mediation, Wills, Trusts and Probate

Working Hours :
Between 9am to 5:30pm Monday to Friday.

Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience