Digital Content Creator Apprentice – Web & Online Services

Create and improve website content that helps residents find what they need quickly and easily, while learning industry‐standard design and accessibility skills. Work with the team to understand user needs, shape digital journeys, and support updates across our council and commercial websites — including contributing to our new council website and migrating content from the current site to the new one.

Get hands‐on experience with content reviews, Service Desk requests, content migration tasks, and key updates throughout the year, supported by experienced designers and developers. Help create blended user guidance, including simple how‐to videos, step‐by‐step guides and interactive training content that supports services in managing their own web content, with full support and mentoring from the Digital Team.

Training Outcome:

After completing the apprenticeship, you could progress into a Content Designer, Digital Content Creator, or Web Content Editor role within the Council, depending on vacancies and business needs. Apprentices at Colchester gain structured development, mentoring, and real project experience that prepares them for entry‐level digital roles.

Employer Description:

Colchester City Council serves a vibrant and diverse city of around 200,222 residents. We are a forward‐thinking organisation delivering a wide range of services and putting customers at the heart of what we do We are guided by strong core values, focused on improving our digital services and making Colchester a great place to live, work and visit. As a Living Wage Employer, we actively invest in our people, offering development, progression and high‐quality apprenticeship opportunities across the organisation.

Working Hours :
Monday to Friday, 9:00am to 5:00pm. This apprenticeship follows fixed working hours to support structured learning, protected study time, and regular mentoring. There is some opportunity for working from home, where appropriate and agreed by manager.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness