Commercial Apprentice (Business Admin Level 3)

Shoreham Port is a thriving hub for cargo, commercial tenants, and marine services, welcoming vessels, customers, and partners from around the world every day. From project cargo movements to managing over 150 commercial tenants across our extensive property estate, our Commercial team plays a vital role in shaping the Port’s future.

No two days are the same—this is your chance to be at the heart of a busy, thriving maritime environment learning all aspect of the commercial business side.

As a Commercial Apprentice you will gain hands-on experience, working within a well-established knowledgeable team of commercial and operational experts whilst obtaining a Business Administration Level 3 qualification.  

This is a rare opportunity to build a strong foundation in business development, customer management, marketing, and commercial operations, all within one of the South Coast’s most dynamic and community‑focused Trust Ports.

Key Tasks and Responsibilities

Supporting the Head of Commercial (HoC) with daily customer key account management and updating customer relationship manager system Reviewing and reporting on cargo volumes and markets connected to the port. Supporting HoC with new cargo quotations and updating new business pipeline. Learning from the Operations Management team the types of operation required for each cargo.
• Reviewing and reporting on regional competitor ports and operations – cargo trends and development / innovation.
• Helping to ensure high standards of customer service is achieved with the Ports key accounts and new business enquiries.
• Coordinate customer visits, port tours and meetings.
• Attending commercial business development events as required
• Assisting other members of the Shipping, Customs and Property teams as and when appropriate.
• Opportunity to learn about other different commercial business areas within the port, including our large property commercial portfolio which has over 150 tenants and work with our hospitality venue port kitchen.
• Any other duties as directed by full Commercial team.

Training:

We offer a fully funded Level 3 (Business Administration) provided by Chichester College Group (CCG).  

Your work schedule will be structured with 4 days a week in the office and 1 day a week attending college/studying remotely (term-time).

Training Outcome:
Completion of Business Administration Level 3 opens several career paths within the fields of business development, customer management, marketing and commercial operations

Employer Description:

Shoreham Port is a vital commercial hub with a proud history that dates back to 1760. Operating 24/7, our Port plays a crucial role in facilitating local and international trade, handling a diverse range of cargoes, including timber, steel, aggregates, bulks, glass, woodchip, and cereals. We provide a full range of marine services to commercial users including fishing vessels, and our marinas are home to many local leisure users. Beyond our core operations, we manage an extensive commercial property portfolio that supports over 170 small and medium-sized enterprises, including our own hospitality venue, Port Kitchen. Extensive onsite solar arrays and onshore wind turbines generate renewable energy, contributing towards our decade-long certification as an EcoPort.

Working Hours :
Monday to Friday, 8.00am to 5.00pm, with an hour for lunch. During term-time you will attend college, one day a week.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative,Enthusiasm for business,Self motivation