Business Administration Apprentice - Admissions

Providing first‑line support to students, parents and stakeholders via email, phone and face‑to‑face Supporting the processing of applications for 16–19, adult and higher education courses Assisting with interviews, appointments, open days and enrolment events Maintaining accurate student records and completing data entry duties Preparing routine correspondence and supporting general administrative tasks Using College systems and CRM platforms to track applicant progress Working collaboratively with Admissions, Marketing and wider College teams Attending off‑the‑job training and applying learning to day‑to‑day tasks

Training:

Monthly online workshops with a tutor, workplace visits from an assesor every 6-8 weeks and additional touchpoints inbetween for ongoing support.

Training Outcome:

Upon completing the apprenticeship, there may be opportunities to progress into a permanent role, depending on business needs and individual performance.

Employer Description:

Oaklands College is a leading further education college in Hertfordshire with campuses in St Albans, Welwyn Garden City and Borehamwood, offering a wide range of vocational courses and apprenticeships.

Working Hours :
Monday to Friday, 8.30am - 5.00pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative