Head of Operations

Head of Operations

Location: London
Salary: Up to £125,000

A senior leadership role within a high-volume, multi-site hospitality group operating some of the busiest venues in London. This is a business built on energy, pace and people - where standards matter, culture matters more, and the expectation is to keep pushing forward. The role sits at the heart of the operation, working closely with senior leaders to drive performance, develop teams and shape what comes next.

The Role:

Oversee a portfolio of complex, high-volume sites across London, ensuring consistent delivery across people, product and performanceLead, coach and develop senior site leaders - building strong, accountable management teamsDrive commercial performance across multiple revenue streams, balancing guest experience with cost controlEmbed structure, clarity and rhythm across the operation - ensuring teams know what good looks like and how to deliver itAct as the link between sites and senior leadership - feeding back, influencing and driving changeSupport growth - contributing to new openings, evolution of existing sites and overall operational strategySpend time in venues - visible, hands-on and close enough to the detail to make the right calls

The Person:

Proven experience operating at leadership level within a high-volume hospitality businessWill consider background in high volume restaurant OR large multifaceted revenue hospitality conceptsComfortable leading large, layered teams across multiple sitesStrong commercial operator - understands how to drive revenue, manage costs and improve performanceNaturally people-focused - able to build trust, develop leaders and create a positive, high-performing cultureCalm under pressure and decisive when it countsAble to balance big picture thinking with attention to detailThrives in fast-paced, evolving environments where no two weeks look the sameMotivated by impact - not just maintaining standards, but improving them

If this sounds like you – Kate@corecruitment.com