Junior IT Support Technician Apprentice

Provide first line IT support to staff across multiple sites Set up new users, devices, laptops, desktops, phones, and peripherals Assist with on boarding new clients and preparing equipment Troubleshoot day to day hardware and software issues Support Wi-Fi, internet, printer, and connectivity issues Make basic changes to intercom, door entry, and access control systems Carry out routine checks, fixes, and maintenance tasks Escalate more complex issues where required Help keep systems, devices, and documentation organised and up to date Assist with general IT projects and site-based technical work as needed 

Training:

This programme is delivered via a day release delivery model, which means that one day per week, your attendance is required at our Derby Road Campus (NG18). This attendance is required during term time only.

You will work with expert assessors and tutors to develop new knowledge, skills and behaviours within the profession.

You will experience a blended learning model. 

Training Outcome:

At the end of the apprenticeship, there may be an opportunity to progress into a full-time, permanent role.

Employer Description:

Exeid offers a unique approach to Commercial Property and Business Support Services. Whether you are just starting on your business journey, or a corporate giant, Exeid has a solution to ensure you have the right environment and support to allow you to focus on what makes your business a success.

Working Hours :
Monday - Friday, 8:30am-5:30pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative