Later Living Community Deputy Manager Apprentice
Help deliver clear, timely communication by taking part in resident meetings and assisting with letters, newsletters and notices
Work closely with residents and stakeholders to promote safe, independent and supportive living environments
Supportcolleagues with maintenance queries to ensure timely and effective solutions across the Communities
Help maintain a welcoming Community atmosphere, where residents feel safe, listened to and supported
Provide friendly, empathetic and professional customer service
Ensure all work aligns with our policies, health & safety standards and organisational values
Demonstrate our values in everyday interactions with residents, colleagues and visitors
Training:
You will complete a Level 3 Housing and Property Management Apprenticeship alongside your role
Training Outcome:
To be confirmed by employer
Employer Description:
We’re responsible for 109,000 homes across London and the home counties. We also look after the community centres, play areas and green spaces that bring these areas to life. Our job is to keep these places well-maintained and provide reliable landlord services.
Beyond our role as a landlord, we provide specialist homes and care and support services that help around 25,000 vulnerable people. With carefully designed homes and tailored support, we help people build independence, stability and wellbeing in their daily lives.
We’re focused on listening to residents so we can deliver better services and better homes and places. Our local teams work closely with residents, councils and partners to tackle inequality, improve wellbeing and strengthen communities. Alongside this, we’re committed to play our part where we can in building more affordable homes which our communities need.
Working Hours :
Monday - Friday, 9.00am to 5.00pm.
Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Non judgemental,Patience