Helpdesk Administrator

Helpdesk Administrator – FM Provider – Hendon, North London – Up to £32,000 per annum

Are you an experienced FM Administrator looking for your next opportunity?

Do you want to expand your experience within a growing Facilities Management environment?

This is an excellent opportunity to join an established FM provider based in Hendon, North London on a permanent basis. You will be part of a busy, fast-paced team supporting day-to-day facilities operations, where your organisational skills and attention to detail will be highly valued.

 

Hours of Work / Details:

08:00am – 17:00pm
Monday to Friday (Office Based)
Up to £32,000 per annum
Permanent role

 

Key Responsibilities:

Handling incoming and outgoing calls to support the facilities function in a professional mannerManaging and maintaining the FM Helpdesk inboxScheduling reactive maintenance call-outs and prioritising urgent requestsReviewing jobs logged throughout the day and allocating tasks to Engineers accordinglyRaising and processing purchase orders and supporting invoice administrationIssuing and closing both planned preventative maintenance (PPM) and reactive maintenance visitsAccurately inputting and updating data within the CAFM systemAssigning tasks via CAFM (Concept or similar system)Raising corrective maintenance tasks following completed PPM visitsSupporting Office and Contract Managers with general administrative dutiesResponding to queries from engineers, clients, and managementOrganising daily workload to ensure service level agreements are met 

Requirements:

Previous Helpdesk experience within Facilities Management/ConstructionStrong general administrative backgroundWorking knowledge of CAFM systems (Concept or similar)Confident IT skills including Microsoft OfficeStrong communication and organisational skillsMust drive – parking on site 

Interested?

Please send your CV to Stacey at CBW Staffing Solutions for more information or to apply.

We look forward to hearing from you!