Business Development Manager - Cambridge

Business Development Manager - Cambridge

Role Summary

The Business Development Manager is responsible for delivering sales targets and overseeing the overall operation and profitability of the Business Development function. The role focuses on growing OneCall24’s market share through securing new packages, expanding the customer and candidate base, and strengthening the company’s presence within assigned geographic areas. This includes designing and implementing a strategic sales plan that supports business growth and positions the company competitively. The Business Development Manager is also responsible for hiring and training team members, setting and monitoring performance targets, adjusting strategies where necessary, and developing processes that effectively drive gross profit.

Location

Cambridge

Duties & Responsibilities

1.Productivity and Performance

Provide relevant and high-level input to the strategic plan, as needed. Work with the Director to run the strategic plan for each strategic area. Liaise with Business Development Colleagues to devise expansion strategies. Seek and implement ways to improve regional profit, grow the business and support with the management of risk. Devise plans to grow client base without compromising on margin. Analyse activity, package pipeline and awarded packages both weekly and monthly to ensure on track with the strategic plan. Identify and win packages in line with business strategy. Follow strategic initiatives to meet business objectives, in line with sales plans. Support the delivery of high-quality customer service across allocated regions by ensuring the CRM is effective, feeding back information to team. Support regional operations by: Being forthcoming with business process ideas Monitoring GP margins and worker pay rates Driving productivity through systems and processes Scrutinise your individual delivery linked to sales plans to ensure that we are operating above expectations set by the board Ensure e CRM is up to date with all active opportunities and maintain CRM to allow accurate forecasting. To be fully accountable to achieve the budgeted GP deliverable set for the area/s responsible for. Monitor and interpret MI data, as/if needed.

2.Leadership

Promote OneCall24 Healthcare culture by:

Creating a positive, productive environment that conforms to the company values. Drive the business forward by motivating and inspiring others to succeed. Work with the Director to build and manage an efficient team.

3.Integration

Engage across different areas/departments of the business Build relationships within and across areas/departments

4.Process Improvement and Efficiency

Continuously review own standards and processes to streamline and improve accuracy and efficiency of output. Work smarter, present new innovations to the BD team, harness modern technology, and adopt functional best practices to enhance the service delivery in rendering OneCall24 Healthcare more competitive. The focus is on optimising the functional delivery and effecting performance improvements.

Candidate Type

Experienced with

working in home care setting Selling to ICB's Case managers and local authorities

Reporting to: CCO

Working hours:

Mon-Fri

08:00 - 17:30

Salary: Ranging from £50 000 - £55 000 annually (Depending on experience)

Benefits & perks:

Commissions are strong Work from home No weekends

Person specification

Knowledge required

Knowledge of Regulatory Governance, Risk and Controls Relevant regulatory knowledge Data Analysis and Interpretation Relevant software and systems knowledge

Work skills required

1.Resilience

Maintains performance and self-control under pressure or adversity.

2.Analytical Thinking

Demonstrates the ability to comprehend a situation by breaking it down into its components and identifying key or underlying complex issues.

3.Attention to detail

Achieves thoroughness and accuracy when accomplishing a task through concern for all the areas involved.

4.Business Acumen

Demonstrates the ability to combine knowledge and skill informed by experience: knowledge about key business issues, the skill to apply that knowledge, and the confidence to take action informed by past experiences.

5.Decision Making

Obtains information and identifies key issues and implications to make informed and objective decisions.

6.Achievement Orientation

Strives to meet or exceed a standard of excellence, welcoming feedback, and continually seeking to improve. This competency also entails being able to balance one's own personal drive with the needs of the organisation.

7.Planning and organising

Establishes a systematic course of action for oneself or others to ensure accomplishment of a specific objective. Determines priorities and allocates time and resources effectively.

8.Problem Solving

Must be able to solve problems by analysing situations and apply critical thinking to resolve problems and decide on courses of action and implement the solutions developed to overcome problems and constraints.

9.Building Relationships

Establish rapport with people easily, developing and maintaining a network of contacts that can provide information, help and access to others.

10.Integrity

Always demonstrates honesty and truthfulness.

11.Customer Service Orientation

Demonstrates concern for meeting internal and external customers needs in a manner that provides satisfaction for the customer within the resources that can be made available.

12.Valuing Diversity

Creates an atmosphere of valuing and accepting others.

Experience required

3+ years experience in Healthcare business development (Healthcare/Home care) CQC understanding ICB/local authorities

Qualifications

Tertiary education in Commerce, Business Administration, or equivalent industry expertise

Business Unit: OneCall24 Healthcare

Job Type: Full-Time