ServiceNow Lead Technical Consultant
Were partnering with an expanding consultancy seeking a Lead Technical Consultant to take ownership of delivering ServiceNow solutions across a varied client base. This role blends hands-on development with technical leadership and client engagement. The Role - Take ownership of technical delivery across multiple ServiceNow engagements - Define solution approaches and ensure they are scalable, maintainable, and aligned with platform standards - Configure and develop features including automation, integrations, and bespoke functionality - Work closely with stakeholders to understand requirements and shape practical solutions - Contribute to early-stage discussions including solution planning and technical input - Support and guide other team members, sharing knowledge and improving delivery standards - Collaborate with cross-functional teams to ensure smooth project execution - Continuously identify ways to enhance platform usage and client outcomes Experience Required - Proven experience working with ServiceNow in a hands-on capacity - Experience operating at a senior or lead level within delivery teams - Strong scripting and development capability within the platform - Experience working across full project lifecycles from design through to delivery - Understanding of how to structure and scale solutions effectively - Comfortable engaging directly with clients and managing expectations - Eligibility for Security Clearance Desirable - ServiceNow certifications - Familiarity with ITSM frameworks - Exposure to additional modules or platform capabilities - Experience contributing to solution design or pre-sales conversations Whats on Offer - Flexible hybrid working (office in the west midlands) - Opportunity to work on a wide range of projects - Clear progression opportunities - Collaborative and forward-thinking environment