Independent Living Advisor Apprentice

Create Support Plans ensuring they are personalised to the individual  Prepare costings for Support Plans ensuring all costs have been taken into account  Support with locating activities/Services and other items as listed in the Support Plans  Assist with recruitment procedures including advertising, interviewing, employment contracts, payroll, disciplinary procedures and other related matters as requested by service users  Document levels of support provided to individuals for the creation of accurate invoices  Liaise with team members to ensure that the referral service operates smoothly  Processing of referrals and adding to database/CRM  Work closely with Social Workers ensuring that any difficulties or concerns are passed on  Support service users with any day-to-day queries  Ensure that all service users are aware of their obligations as employers and accountability for the financial management of the Direct Payment  Promote Direct Payments and the service offered to those that may be eligible  Work closely with other colleagues ensuring that service users are able to take advantage of other internal services available  Create and manage case files, ensuring they are accurately kept up to date  Provide regular reports and any statistical information as requested  Attend training courses as identified by line management  Observe and implement all company policies and procedures  Complete Home Visits   Learn process of The Blue Sky Social Care Card, and signpost anyone who may find it helpful  Use Social Media platforms to reach out to individuals and push our Services 

Training:

Your training will be provided by EMA Training through online sessions and you will cover the below modules:  

Business Fundamentals  Communications and Stakeholder Engagement   Operations and Document Management  IT Systems and Digital Competency   Planning, Prioritisation and Project Support   Decision Making and Process Improvement Professionalism and Personal Development  

Upon completing the required content, you will enter your end point assessment, where you will be assessed through a knowledge test, project presentation and professional discussion.  

Training Outcome:

Opportunity for a full time position within the team upon completion of the apprenticeship programme.

Employer Description:

The Disability Syndicate is a social enterprise delivering expert services to the social care, disability, and charity sectors. 

We are home to a number of services allowing individuals to live more independently and better the community.

Working Hours :
37 hours weekly, between Monday and Friday. Evening and weekend work will be necessary occasionally.

Skills:
Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Non judgemental,Understanding of disabilities