Apprentice Travel Consultant

Main Responsibilities:

Assisting other members of staff when required and learning about different areas of the retail travel industry. Meeting and greeting customers in a friendly and professional manner. Providing excellent customer service at all times. Helping with marketing activities, including creating window displays. Handling incoming and outgoing administration tasks. Updating and maintaining customer files and records. Identifying customer needs and advising them on suitable holiday arrangements. Selling travel packages and related products to enhance  customers' travel plans. 

Training:

This apprenticeship includes regular training with a dedicated training provider. You will spend at least 6 hours per week of your working hours completing off-the-job learning, which may include online study, workshops, assignments and practical training to support your development.

Training Outcome:

Upon successful completion of the apprenticeship, the apprentice can expect to be offered a full-time position as a Travel Consultant at Triangle Travel, with opportunities to develop their skills further, progress within the business and build a long-term career in the travel industry.

Employer Description:

Triangle Travel, founded in 2001, has six stores across Berkshire and Oxfordshire, including our Twyford store, which trades as Thames Valley Travel. Our team consists of knowledgeable, passionate, and dedicated travel experts, all of whom have travelled extensively around the world.

We take great pride in offering exceptional customer service.

At Triangle Travel, we believe every customer deserves personalised, attentive service from the moment they begin planning their trip until  they return home. Drawing on our personal travel experiences and expertise, we offer tailored suggestions and recommendations to ensure your holiday exceeds expectations. We go above and beyond to address every detail of your trip, from helping with boarding passes and check-ins to securing visas. We care; It makes all the difference.

As an independent travel agency, we have access to an extensive range of suppliers and specialist operators, allowing us to offer the best choices, prices, and holidays. We are members of ABTA and the Travel Network Group, giving you added financial peace of mind. Don’t hesitate to get in touch and remember, We Care; It Makes All The Difference. 

Working Hours :
Monday - Friday, 09:00 - 17:00. Saturday ,09:00 - 16:00. Sunday, closed.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Creative,Initiative,Patience,Motivated,Friendly,Enthusiastic