Business Support Apprentice

You will work within the Business Administrative Support team and gain a broad understanding of administrative support, client service, marketing, compliance, and finance.

This is a developmental role designed to provide the successful candidate with a comprehensive overview of administrative operations within a professional legal environment.

Key responsibilities and example tasks:

Administrative support:

Assist with file management, including post, email and client file administration Ensure accurate and timely data entry into case management systems Organise and manage the archiving of documents

Marketing:

Assist in updating the company website and social media profiles Monitor and report on marketing metrics such as website traffic and engagement rates

Compliance:

Assist with the maintenance of policies in line with ISO requirements Support audits by ensuring documentation is up-to-date and accurate Help to monitor adherence to GDPR and other regulatory requirements Provide support in identifying and reporting potential compliance risks

Client service:

Greet clients and visitors professionally, ensuring a positive first impression Answer and direct telephone calls appropriately Manage client enquiries and escalate them to the appropriate team as necessary Support the scheduling of client appointments

Finance:

When required, provide administrative support for the finance team Maintain accurate financial records for internal reporting purposes Help with expense tracking and reconciliation

Training:
Level 3 Business Administrator Apprenticeship Standard Location: 5-8 Priestgate, Darlington DL1 1NL Working 5 days per week inclusive of 1 day per week for study at Darlington College

Training Outcome:

After successful completion of the apprenticeship, a full-time position would be the aim of this appointment.

Employer Description:
Based in Darlington, we are a discreet niche law firm with a national presence providing specialist and bespoke services in private client, property and agricultural law for more than 125 years.

Working Hours :
Monday to Thursday, 9.00am to 5.15pm. Friday, 9.00am to 5.00pm, with flexibility to suit the needs of the business, with one hour for lunch. Working 4 days per week plus 1 day per week studying at Darlington College.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Eager to learn,Skill development,Strong work ethic,Professionalism,Accuracy,Proactive,Resourceful,Integrity,Confidentiality,Time management,Work independently,Customer focused,Work to deadlines