Contract Manager

Contract Manager – FM Service Provider – Little Chesterford & Cambridge – Up to £75,000 per annum

CBW are currently recruiting an experienced Contract Manager to oversee the delivery of all hard FM services across a high-profile commercial portfolio split between Little Chesterford (3 days per week) and Cambridge (2 days per week).

This role involves managing a dedicated on-site team, including a Supervisor and engineers, ensuring all planned and reactive maintenance activities are delivered to the highest standards. You will be responsible for coordinating operations across both locations, maintaining efficiency and ensuring a consistently high level of service delivery.

Hours
Monday to Friday, 08:00am – 17:00pmKey Duties & Responsibilities
Report directly to the Operations ManagerOversee and manage agreed KPIs and SLAs to ensure contract performanceTake ownership of health, safety, and environmental standards across both sitesManage and support a Supervisor and team of engineersPlan and coordinate maintenance activities, shutdowns, and project worksEnsure compliance with company quality proceduresLead recruitment, onboarding, and ongoing development of team membersConduct appraisals, manage attendance, and handle disciplinary mattersBuild and maintain strong client relationships across both locationsOversee all contract reporting requirementsIdentify opportunities to improve service delivery and grow contract valueProvide technical support to both client and engineering teamsManage permit-to-work systems effectivelyRepresent the business in client meetingsMaintain full financial oversight, including P&L and budgetingRequirements
Qualified in an engineering discipline (Electrical or Mechanical – C&G, HNC, HND or higher)Proven experience managing hard FM services across commercial environmentsExperience leading engineering teams, including supervisors and mobile/static engineersStrong background in commercial building maintenanceExcellent communication and stakeholder management skillsAbility to manage a varied and demanding workload effectivelyFor more information, please send your CV to Katie at CBW Staffing Solutions.