Rota Administrator

Rota Administrator – Ware, Hertfordshire

Location: Westgate House Care Centre, Tower Road, Ware, Herts, SG12 7LP

Job Type: Part time, permanent

Hourly rate: £12.71

Hours: 30 hours per week, Monday to Friday (6 hours per day)

Come and make a difference with the team at Westgate Healthcare! #CareWithUsAtWestgate

Westgate Healthcare is an award-winning, family-run care home operator. We have 8 care homes across London, Essex, Herts and Bucks, with 3 further developments in the pipeline. All of our care homes are currently rated as ‘Good’ or ‘Outstanding’ by our regulator, the CQC.

We are currently recruiting a Rota Administrator to join the team at Westgate House Care Centre on a part time, permanent basis. The successful candidate will be responsible for providing comprehensive administrative support to ensure our staff rotas are completed and published, in accordance with agreed timescales. You will liaise with senior management and staff on a daily basis; therefore, excellent communication and IT skills are essential in order to be successful.

We are looking for an organised and detail-oriented individual who has strong administration skills, excellent attention to detail and is able to work in a fast-paced environment.

About the role:

Provide administrative support to the Home Manager with the staff rota and shift allocationMaintain rotas as instructed by the Home Manager ensuring all necessary records are maintained and up to date by ensuring there is a full audit trailEnsure prompt action is taken to fill a vacant shift if a member of staff informs the home that they are unavailable or unable to workInform the Home Manager and HR team of any continuous absences within the staff teamEnsure the payroll system is up to date and all data has been input correctly and accuratelyManage all updates and changes to the staff rota and communicate daily allocation to all units within the homeLiaise with external companies i.e. recruitment agencies, to arrange and confirm temporary staff shifts as and when requested by the Home ManagerEnsure all agencies documentation is accurate and filed e.g. profiles, induction checklist, supervision, training information, etcGather and update weekly agency requests on the shared drive for approvalUpdate the actual agency hours on the in-house system on a daily basisFinalise and issue agreed rota, subject to approvalProvide general administrative support, dealing with enquiries by telephone, email and in person

About you:

Right to live and work in the UKStrong administration skills with a good working knowledge of Microsoft OfficeWell organised with the ability to multi taskExcellent communication skills and able to work in a fast-paced environmentExcellent attention to detail with the ability to independently manage workloadPrevious experience in the healthcare industry is preferable, however is not essential

Why work at Westgate?

Competitive pay ratesEqual pay for young workers who are paid the same as staff aged 25+Improve your financial wellness and flexibility with Wagestream; access your wages before pay day and enjoy exclusive discounts at a variety of the UK’s favourite shopsAccess to the Blue Light Card (employee discount scheme)Access to other discount schemes; Byond Prepayment Card (employee cashback card), Extras Discounts (employee discount scheme) and Cycle to Work SchemeRefer a Friend Scheme – earn up to £500 for a successful referral!Internal and external employee recognition schemes (e.g. Employee of the Month and Long Service) and team building social eventsSupport in achieving additional qualifications, including nationally recognised qualificationsAccess to financial and wellbeing support through The Care Workers Charity Comprehensive staff induction with free training and professional development

We reserve the right to close this vacancy once we receive suitable applications, therefore, an early submission is encouraged. Due to a high volume of applications, if you do not hear from us within 5 working days, please assume that your application has been unsuccessful.

Westgate Healthcare is an equal opportunities employer, and we welcome applications from all suitably qualified candidates regardless of their race, sex, disability, religion/belief, sexual orientation or age. 

WGHROB