Payroll & People Operations Coordinator

Our client is looking for seeks a Payroll & People Operations Coordinator who can balance the rhythm of monthly payroll for over 1,000 people while keeping the behind‑scenes HR operations running as smoothly as a Friday night service.

The Payroll & People Operations Coordinator will act as the bridge between venues and central systems — ensuring every team member is paid accurately, supported from day one, and set up to deliver exceptional experiences.

Key Responsibilities:

Coordinate monthly payroll data and oversee services delivered by our outsourced provider, ensuring timely, accurate, and compliant submission and review of payroll for both hourly and salaried staff.Serve as the primary, remote point of contact between the organisation and our Payroll bureau & benefits providers.Manage payroll records, resolve payroll-related queries, and support employees with payroll enquiries via remote channels (email, Slack, Teams), ensuring compliance with legislation.Act as the subject matter expert for HR and rota systems (HRIS), responding to user queries and providing remote system support.Produce monthly payroll journals and reconcile payroll data.Deliver end-to-end remote HR support, including issuing new starter contracts, reference checks, employment verification letters, and role change documentation.Review and validate employee details to ensure payroll readiness across a remote workforce.Prepare and maintain Payroll and HR reports to support accurate processing and data-driven decision-making.Coordinate the distribution of new starter and exit surveys.Maintain accurate benefits administration records to support audits and compliance.

Key Attributes & Qualifications:

A Payroll qualification (e.g., CIPP) is highly desirable.Strong analytical and Excel skills (pivot tables, VLOOKUPs).Excellent written and verbal communication skills; ability to translate numbers into clear commercial insight remotely.Dynamic and flexible, comfortable working in a fast-paced, sometimes pressurised remote environment.Understanding of HR processes and employee lifecycle management.Payroll coordination and familiarity with outsourced payroll processes.Understanding of employment legislation and compliance requirements.Reporting and data analysis skills for HR and payroll metrics.