Customer Service & Business Development Apprentice

Tasks will include, but not be limited to, the following:

Lead generation and prospecting, utilising cold calling, e-mail and phone follow-up, networking events and research Sales support through producing quotes, attending client site visits with senior sales team and product demonstrations CRM and sales administration, keeping accounts up to date with the latest information and preparing monthly reports Initially, it will be about learning about the equipment and services we provide through internal training, but also visiting suppliers

Training:
This is a 15-month Level 3 Customer Service Apprenticeship and will include full induction and ten ‘off-the-job’ training sessions taking place at the training provider In-Comm Training in Aldridge WS9 8UG

Training Outcome:

Upon successful completion of the apprenticeship, opportunities may include:

Business Development Executive Field Sales Executive Key Account Manager Sector Focused Specialist 

Employer Description:

Coinadrink Limited has been providing a quality vending and refreshment service to businesses across the West Midlands and beyond since 1962.

We supply a huge variety of equipment from tabletop coffee machines and water coolers to fully managed vending machines and Micro Markets. We boast a huge pool of advanced equipment that is sure to suit your requirements, whether you’re looking for a solitary hot drinks solution for your reception desk or want vending to be central to a grand breakout area that puts employee wellbeing first.

Behind our equipment is a commitment to a quality, tailored vending service. Using technology combined with a personal touch to drive our operations, Coinadrink provides the kind of service that you won’t find elsewhere, from our automated replenishment process to the fastest service response time in the vending industry. Our team, many of whom have been with us for years, are committed to making vending work for your business.

For over 60 years Coinadrink has been the “go-to” for quality workplace vending and refreshment solutions in and around the West Midlands. Our services represent valuable employee perks, which in turn can boost staff wellbeing, enhance productivity, and drive staff retention.

In recent years we have also been able to cater to more unique requests. Thanks to the flexibility of our equipment, we have successfully fulfilled briefs for PPE vending machines, book vending machines, fresh milk vending machines and more!

Working Hours :
Monday to Thursday 9am- 5pm Friday 8am- 3pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Willingness to learn,Customer Service Experience,Motivated,Ambitious