Sales & Marketing Operations Manager

Sales & Marketing Operations Manager Manchester – 3 days office, 2 days Home Working £45-55k + OTE £70-75k Environment:- MSP, Networking, Cyber Security, Unified Comms, Contact Centre, Marketing, Analytics, Outsourced SDR Management, Revenue Streams. We’re looking for a commercially minded, data-driven Marketing/Sales Operations Manager to play a pivotal role in building and optimising a high-performing marketing-to-sales engine. This is a fantastic opportunity to join a growing organisation in a foundational role, where you’ll shape the systems, processes, and insights that drive new business growth. You’ll work closely with marketing, sales, and external partners to establish a best-in-class SDR function and ensure alignment across the entire revenue lifecycle. ________________________________________ The Role You’ll take ownership of the end-to-end revenue engine, ensuring campaigns, data, and processes effectively convert into qualified pipeline and revenue. Key responsibilities include: Revenue Engine & Funnel Management • Own the full marketing-to-sales funnel • Define lifecycle stages and optimise conversion rates • Maintain a single, trusted view of performance across CRM platforms HubSpot & SDR Infrastructure • Design and implement scalable sales processes • Build pipelines, lead routing, automation, and reporting dashboards • Support the launch of a new SDR function SDR Enablement & Readiness • Define workflows, KPIs, and operating cadence for SDRs • Collaborate with external SDR partners to ensure successful onboarding • Ensure systems, messaging, and processes are ready ahead of hiring Data, Targeting & Enrichment • Build and manage high-quality data for inbound and outbound activity • Develop target account lists and enrich data using modern tooling • Improve targeting precision and prioritisation Campaign Performance & Insight • Deliver clear reporting on campaign effectiveness and pipeline impact • Analyse conversion metrics and marketing contribution to revenue • Turn data into actionable recommendations Marketing & Sales Alignment • Act as the operational bridge between teams • Improve lead quality, follow-up processes, and feedback loops • Support account-based and sector-focused strategies External Partner Management • Work closely with outsourced SDR providers • Ensure alignment on systems, messaging, and performance visibility Continuous Optimisation • Identify funnel inefficiencies and implement improvements • Enhance speed-to-lead, conversion rates, and pipeline quality ________________________________________ Experience: • 2–5 years in RevOps, Sales Ops, Marketing Ops, or similar • Experience with CRM/automation platforms (HubSpot and/or Salesforce preferred) • Background in B2B environments (tech/services ideal) Skills & Knowledge: • Strong understanding of CRM systems, data, and reporting • Experience or interest in data enrichment tools (e.g. Clay, ZoomInfo) • Ability to build dashboards and generate actionable insights • Commercial awareness of how activity drives revenue Personal Attributes: • Collaborative and confident working across teams and partners • Strong communicator who can simplify complex data • Proactive, hands-on, and comfortable building from scratch • Adaptable and eager to learn in a fast-paced environment Apply now for full details @mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology @mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business. For more information or a list of current vacancies, please see our web site at mecscomms.co.uk