Business Admin Apprenticeship

Liaising with tenants when it comes to maintenance queries Liaising with landlords - giving updates on any property issues Returning missed calls/voicemails Admin tasks - post, letters, general administration, and other day-to-day tasks Resolving customer queries, acting as the first point of contact by answering calls, delivering a high standard of customer service, and efficiently handling and responding to a wide range of enquiries

Training:
This is a fully work-based programme. You will get allocated time to complete your apprenticeship work and also receive regular meetings with your training provider You will be studying the Level 3 Business Administrator apprenticeship standard

Training Outcome:

Progression into a full-time role for the right candidate upon completion of apprenticeship.

Employer Description:

Founded in 2007 by brothers Chris and Nigel, NGU was born from personal experience, deep-rooted passion, and a clear mission: to do estate agency differently. With backgrounds in finance, investment, and property management — and having built a personal portfolio of over 150 properties — we know first-hand what it takes to succeed in the property market. Today, we manage more than 700 properties and help homeowners and landlords across the North East unlock the full potential of their property.

Working Hours :
Monday - Thursday 8.30am - 5.30pm, Fridays 8.30am - 5pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working