Sales & Lettings Team Administrator Apprentice

Key Responsibilities will include:

Providing administrative support to the sales and lettings team Answering incoming calls and responding to email enquiries Booking property viewings and appointments Updating and maintaining the CRM database and applicant records Registering applicants and keeping their details up to date Uploading property details and adverts onto property portals Preparing tenancy and sales documentation Liaising with landlords, tenants, vendors, buyers and applicants Managing diaries for negotiators and team members Filing, scanning and general office administration duties Supporting with compliance checks and paperwork Ensuring excellent customer service is delivered at all times

Training:
Full training will be given leading to a recognised Business Administrator Level 3 Apprenticeship Standard Full on-the-job training will be delivered Off-the-job training will be supported by our Training Provider – Davidson Training UK Ltd You will also complete the Functional Skills in maths and English up to and including Level 2 (if you already do not hold the equivalent)

Training Outcome:

There are excellent progression routes within the company. You will be considered for a permanent position, dependent on your performance after the Apprenticeship Programme has been completed.

Employer Description:
When you use a local independent business or service, you should be getting something that's highly specialised which can't be offered by large mainstream providers; local expertise. We think that this is especially important when selecting an Estate Agent. In our opinion one of our greatest attributes is our intimate knowledge of the local area and passion for its community. We also value the importance that local people bring in delivering a professional service to our clients; whether its employing local staff, knowing a local tradesman to trust or understanding the history and heritage of the local area.

Working Hours :
Monday to Friday, 9.30am to 6pm with 1 hour unpaid lunch break. We may require you to work on a Saturday and you will receive a day off within the week. A shift rota will be provided.

Skills:
Communication skills,IT skills,Organisation skills,Customer care skills,Initiative,Ability to work independently,Ability to work under pressure,Meet strict deadlines,Negotiation skills,Excellent telephone manner,Must be able to multi task,Friendly but professional,Proactive,Hard working,Flexible and reliable