Business Admin Apprentice - Debt Recovery Department

The purpose of the role is to give support to the team and department in all matters relating to debt recovery.

Your main responsibilities would include:

Ensure that all legal work for which you are responsible is performed to an acceptable standard in accordance with client's instructions and to meet the practice standards of the Law Society Participate in and contribute to practice development activities of the firm and/or department Maintain acceptable standards in all aspects of office administration to include billing, file reviews, contract reviews, time recording and archiving Ensure compliance with ISO 9001 and Lexcel procedures as required by the provisions of the firm’s quality procedures in force from time to time and any accompanying departmental procedures Undertaking such administrative work on behalf of department as necessary To answer the telephone, take messages and deal with enquiries as appropriate To assist other members of the team as required, i.e. filing, photocopying, scanning, post allocation Update file progress on office systems as required on the Nexum debt recovery system To undertake to produce all monthly bills on behalf of the department and liaise with accounts office on any billing related issues To undertake to produce reports for clients from the Nexum system upon request from client/fee earners Taking credit and debit card payments

Training:

Alongside your duties, you will also be studying towards the level 3 Business Administration apprenticeship, which includes learning from business administration specialists.

Level 3 Business Administrator apprenticeship standard, which includes:

Training provided by the employer and online with The Apprentice Academy 1 to 1 coaching with an experienced coach End-Point Assessment (EPA)

Training Outcome:
Progression opportunities to the 'Legal Assistant' role in Debt Recovery

Employer Description:

Pannone is an independent commercial law firm based in Manchester City Centre. Their offices are next to Deansgate Castlefield tram stop and Deansgate railway station. They founded the firm on a strong set of core values and those principles remain at the heart of their recruitment. They hold the Investors In People Gold award and offer a rewarding and supportive working environment. The Firm is ranked in the Legal 500 and Chambers and Partners directories. Their client base includes: Debenhams; Brother plc; DHL; Iceland; L’Oreal and PPL-PRS.



Working Hours :
Monday - Friday, 9.00am - 5.00pm

Skills:
IT skills,Attention to detail,Administrative skills,Analytical skills


  • Location:
  • Type: Permanent
  • Recruiter: THE APPRENTICE ACADEMY LIMITED
  • Posted: 09-Apr-2026
  • Posted on: findapprenticeship.service.gov.uk