Multi-Channel Marketer Level 3 Apprenticeship

We are recruiting on behalf of a growing perfume retailer looking for a Multi-Channel Marketer Level 3 Apprentice to join their team whilst training as an apprentice with us at NextStep Training.

This is an exciting opportunity to gain hands-on experience in e-commerce, digital marketing, and retail, while working in a fast-paced and creative environment.

This role is ideal for someone who is motivated, creative, and eager to build a career in content creation, marketing and online retail.

Key Responsibilities:

E-Commerce & Marketing (In-Store):

Manage and update product listings across WooCommerce, eBay, and TikTok Shop Monitor stock levels and ensure listings remain accurate and up to date Respond to customer enquiries via email, phone, and online platforms Process and manage shipping using Royal Mail Click & Drop Review Royal Mail invoices, track claims, and liaise with the business support line Support order packing and processing during busy periods

Content Creation & Digital Marketing:

Create engaging TikTok and social media content to promote products and offers Assist with TikTok Ads campaigns to drive traffic and sales Design marketing assets using Canva Create and schedule email marketing campaigns via Brevo Contribute ideas in team meetings to improve marketing performance and customer engagement

Retail & Store Duties:

Maintain a clean, organised, and welcoming shop environment Assist with seasonal displays, promotions, and in-store merchandising Serve customers, handle transactions, and provide product recommendations Develop product knowledge across a wide range of perfume brands

What We’re Looking For:

A motivated individual with a strong willingness to learn (no prior experience required) Excellent communication skills Confidence using digital platforms such as WooCommerce, eBay, Canva, and social media (training provided) Interest in TikTok Shop, TikTok Ads, and email marketing platforms like Brevo (advantageous) Ability to manage shipping processes and resolve logistical issues Creative mindset with attention to detail Reliable, adaptable, and comfortable in a fast-paced environment Friendly, positive attitude with strong teamwork skills Interest in a long-term role with development and progression opportunities

What You’ll Gain:

A nationally recognised Level 3 Multi-Channel Marketer Apprenticeship Hands-on experience in e-commerce, retail, and digital marketing Training across multiple platforms and tools Opportunity to grow within a developing business

Training:
Multi-channel Marketer Level 3 As an apprentice, you'll receive regular training alongside your job to help you develop the knowledge, skills, and behaviours needed for your role At least 20% of your working hours will be dedicated to off-the-job training, which includes study time, workshops, and learning activities.  Training is delivered either online or in person at our training centre in Hackney, offering flexibility to suit your needs. You'll be supported by experienced tutors and assessors throughout your apprenticeship, ensuring you stay on track and successfully complete your qualification

Training Outcome:

After completion, most apprentices move into a junior marketing role, such as:

Marketing Executive Digital Marketing Assistant Social Media Executive Content Marketing Assistant At this stage, the focus is on hands-on execution across channels (email, social, paid ads, SEO, CRM tools)

Further Qualifications:

To accelerate progression, many learners move on to:

Level 4 Marketing Executive apprenticeship Level 6 Digital Marketer apprenticeship (degree-level) Professional certifications (e.g., Google Analytics, Meta Ads)

Employer Description:
Next Step Training Ltd is an apprenticeship and skills training provider, funded by the Department for Education, delivering apprenticeships in London and across England. We have been in operation since 2012 and during this time have built an established reputation as a reliable and employer-led training provider. We work together with employers and individual learners to design and deliver training programmes that meets both learners and their employers’ needs. Our goal of is to empower as many individuals as possible to reach their full potential, helping them on their journey to find meaningful career that is rewarding. We help to empower businesses with industry-expert staff so they can provide the very best learning experience to their workforce to perform better.

Working Hours :
Will operate on shift patterns Monday - Sunday. Exact working days and hours TBC.

Skills:
Communication skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness