Sales Administrator

We are looking for a highly organised Sales Administrator to join a small, dedicated team based onsite in Kidlington. The company are a global leading manufacturer of audio products. Providing first class response to customer and distributor enquiries and orders, working closing with the internal teams to ensure delivery on time. This role is pivotal within the business ensuring customer satisfaction throughout the process. The role is full time and permanent offering flexible start and finish times and a salary of between £26,000 and £28,000.

Key Accountabilities for the Sales Administrator:

Providing efficient processing of orders

Processing any returns accurately

Maintaining and updating customer database

Providing administration support to the sales, service and logistics teams

First line support for customer enquiries

Liaising with all internal teams on a daily basis

Providing first class customer service for customers throughout the process

Occasionally supporting shipping team with picking and packing

Key Skills Required for the Sales Administrator:

Experience of international trade and export

Knowledge or ERP/MRP systems

Confident communication skills

High levels of customer service over the phone and via email

A confident self-starter able to prioritise workload

Highly organised administration skills with meticulous attention to detail

Adaptable in a changing environment

Excellent computer skills

What’s in it for You?

Salary of between £26,000 and £28,000

24 days holiday which increases by one every two years and capped at 29 days (can also buy and sell hols)

37.5 hours per week with flexible start/finish times

Training and development opportunities

Annual bonus

Company pension

Salary Extra Health perks scheme

Cycle to work scheme

Group income protection scheme

Group life insurance scheme

Employee discounts on products

Employee assistance programmes