Apprenticeship in Business Administration (Service Support) with Stoke-on-Trent City Council

The apprentice will be: 

Carrying out general clerical and administrative duties such as typing, data entry, filing, photocopying, and email management Acting as a first point of contact for telephone enquiries or reception visitors, taking messages and directing queries; Organising meetings and providing an accurate note-taking service Working flexibly to support teams across Children’s Social Care assisting with financial transactions as required Completing all required apprenticeship training, including attending college and submitting course-work Following all Council policies and procedures, including health and safety requirements

Training:
The apprentice will spend most of their time learning and training on the job in the workplace, supported by experienced colleagues The apprentice will also be enrolled on a Level 3 Business Administration apprenticeship standard and will attend face-to-face or on-line learning sessions

Training Outcome:
Apprentices will be on a fixed-term contract and although there is no guarantee of a permanent role at the end of the apprenticeship the Council does retain most of its apprentices who then go on to have successful careers and also gain higher level qualifications

Employer Description:
Stoke-on-Trent City Council values the diversity of its community and aims to have a workforce that reflects this – we therefore encourage applications from all sections of our community. We celebrate diversity and are committed to creating an inclusive environment for all employees – a place where we can all be ourselves and succeed together.

Working Hours :
Monday - Friday, Shifts to be confirmed.

Skills:
Communication skills,Motivated,Reliable,Ready to learn,'Can do' attitude,Good work ethic