Level 6 Digital & Technology Solutions Professional Apprenticeship - MHT (Systems and support)
Provide first-line support for company software and hardware products
Deliver internal IT support, maintaining business applications and network infrastructure
Assist with design and deployment of customer system solutions (remote and on-site)
Research emerging technologies to improve support capabilities
Manage and organise helpdesk tickets
Participate in software testing on real hardware and simulators
Attend team and project meetings
Work with databases and system integrations
Perform basic application testing to ensure requirements are met
Training:
4 days per week at work
1 day per week at Newcastle College
Training Outcome:
Upon successful completion, there is potential to progress into a Systems and Support Engineer role within MHT Technology.
Employer Description:
MHT Technology is a global leader in tank gauging, terminal automation, and stock management solutions for bulk liquid storage. As part of the Endress+Hauser Group, we develop innovative software and hardware solutions for the oil, gas, and petrochemical industries.
Our systems support up to 1,500 tanks and are used in over 100 countries. With innovation at our core and people at the heart of everything we do, we are committed to delivering excellence for our customers worldwide.
We are proud to be an equal opportunities employer and welcome applications from all qualified candidates.
Working Hours :
37.5 hours per week. Monday to Friday, 8:30am – 5:00pm. Flexible working available.
Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative