Business Administrator Planner Apprentice

Provide friendly and professional support to customers via phone, email, or in person, helping to resolve queries and issues efficiently Develop strong communication and interpersonal skills while building positive relationships with customers and colleagues. Learn how to handle complaints, process orders, and manage customer records using company systems. Work as part of a team to ensure a high standard of service and contribute to overall customer satisfaction. Gain hands-on experience and training in customer service practices, preparing for a long-term career in the industry.

Training:
Training will take place primarily at the workplace, with additional support and guidance provided by a trainer from TTS during scheduled visits to the employer’s premises. A TTS trainer will attend the workplace to deliver training through monthly sessions, ensuring consistent progress and development throughout the apprenticeship.

Training Outcome:
This is a permanent position, offering long-term employment upon successful completion of the apprenticeship. The role provides an opportunity to continue developing skills and progress within the company beyond the training period and a great start in the transport and logistics industry .

Employer Description:

Fresh Freight, part of Kinaxia Logistics, provides reliable UK and international transport, warehousing, and distribution services, focusing on efficiency, customer service, and supply chain solutions.

Working Hours :
Monday to Friday- Typical shifts are 6am-4pm or 7am-5pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Patience