1st Line IT Support Apprentice

Actively managing cyber security protection / systems to ensure
the business is not at risk from attacks Actively using PFE’s infrastructure to ensure patches / software
updates/anti-virus are applied Actively use any Cloud Services used by PFE Checks for successful back-ups and reports where any have been unsuccessful Helps implement changes to infrastructure to improve security and performance Liaise with 3rd party suppliers who provide Cloud Services to PFE Express Ltd Supporting users with any IT-related issues, providing training
and documentation when necessary Assisting in the use of build and deployment tools Ability to learn new concepts quickly and use technology to guide and solve business problems Helping to provide reliable solutions for different departments to improve the efficiency and accuracy of daily tasks Comfortable working with different departments and a broad range of team members

Training:
Information Communications Technician Level 3 Apprenticeship Standard You will also receive full training and support from the Leep Talent Apprenticeship Team to increase your skills

Training Outcome:

Potential full-time position for the right candidate after completion of the apprenticeship

Employer Description:

PFE Express Ltd was founded in 1984 with one location and only 6 employees. Today, we have over 120 team members based in 4 regional offices, working with an extensive number of additional Partner offices.

We now provide freight forwarding services on a global scale. Due to our knowledge and experience, we are positioned to provide a solution for any of your logistics needs, no matter what the size of your requirements, with a commitment to offering you outstanding customer service.

Working Hours :
Monday - Friday (9:00am - 5:30pm). Shifts TBC.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Motivated,Can do attitude,Tech Savvy,Hardware and Software,Passion for IT,Troubleshooting