Business Admin Partner Apprentice

As a Business Administration Apprentice with Innersummit you will be responsible for the administrative processes for the team. You will liaise with staff and trainees to ensure that all documentation and administrative process are completed correctly and in a timely manner. You will communicate with internal and external stakeholders and ensure that the journey from sign up to completion is seamless for both trainees and employers.

To organise initial interviews, update applicant information and assist in the core elements of the sign up process To provide coaching support to team members and trainees to help them to progress through their work tasks To comply with the requirements of internal quality assurance and compliance measures to ensure that the provider always maintains the quality standards of the apprenticeship programme Carry out PIQA sampling to audit and feedback on this process Observe, review and provide professional responses to client emails To participate in appropriate team meetings, including quality evaluations, and to keep up-to-date with the development of standards and general changes in provision Supporting the organising of the team members diary's, organising meetings, following up with clients Act as the central point of contact for telephone, email and postal enquiries Arrange Meeting dates, collate and issue agendas and papers, arranging venues and catering and take minutes Provide the day-to-day administration for the office (drafting letters, ordering office supplies, raising purchase orders and invoices) Provide some PA and secretarial support to the senior team Ensure correct data entry across multiple software packages relating to learner activity Data entry and analysis on learner dashboards and progression. Editing recordings and uploading for learner access Use monitoring reports and data submissions to ensure that curriculum delivery teams meet deadlines Support the planning and running of Innersummit events, workshops and webinars including but not limited to timetabling, and system updates Safeguard the health, well-being, and safety of the students and staff some of whom may be classed as vulnerable people or adults. In the event of a risk to students or staff becoming apparent or if concerns arise about a vulnerable person’s welfare, to immediately report these concerns in line with the Safeguarding policy and procedure Undertake any of duties in line with this post and level of responsibilities as directed by the line manager

Training:
Level 3 Business Administration at Stockton Riverside College. Functional skills Maths and English, if required.

Training Outcome:

An opportunity for a full-time position at the end of the apprenticeship.

Employer Description:

Innersummit operates from our Gateshead office, providing professional services qualifications to apprentices and adults who would like to up skill and gain a recognised qualification within either business, leadership or law.

At Innersummit, we focus our efforts on providing impactful training solutions, co-created with employers and our sector specialists, to ensure skills gaps are identified and closed. 

We are a collaborative team and that means we can be agile in our approach, providing flexible and cost-effective provision, delivered when and where it is needed, with a promise of consistent high quality – which will support the building of effective, long-term relationships.

We are part Education Training Collective (Etc.), which is of a group of colleges in the Tees Valley; Stockton Riverside College, Redcar and Cleveland College, Bede Sixth Form College, NETA Training and Innersummit. Our staff are skilled, high performing and committed to our learners and to the Group’s vision,  ‘ONE Etc. – Fuelling ambition and driving success in a resurgent Teesside and beyond. We are looking for candidates who share this commitment.

Working Hours :
Monday to Thursday, 8.30am to 4.30pm. Friday, 8.30am to 4.00pm.

Skills:
IT skills,Team working,Initiative,Knowledge on apprenticeships,Microsoft Office knowledge,Willingness to learn,Minute taking,Safeguarding knowledge,Sympathetic approach,Energetic and enthusiastic,Confidentiality,Time management