Trainee Sales & Service Administrator Apprentice

Daily use of business software systems, including SAP Business One and Simpro (full training provided) Inputting and maintaining new customer records Processing sales orders and invoices Assisting with booking and scheduling jobs within the Service Division Preparing and issuing customer quotations Placing purchase orders with suppliers and handling supplier queries Managing incoming calls and making outbound calls to customers and suppliers Responding to customer enquiries in a professional and timely manner Liaising with engineers regarding bookings, queries, and support Following up on quotations and new enquiries via email and telephone Resolving delivery issues and order-related problems Updating and distributing daily sales figures to staff as required Supporting general office administration tasks

Training:

Level 3 Apprenticeship in Business Administration consisting of:

Level 3 Apprenticeship in Business Administration Level 2 Functional Skills in Mathematics (if applicable) Level 2 Functional Skills in English (if applicable)

You will be required to attend a half-day session with HBTC where you will work towards any functional skills (where needed) that you have to take. Additional off the job training will also be required as part of the apprenticeship. There will also be an end point assessment. 

Training Outcome:

After the apprenticeship, there may be an opportunity for you to advance in the workplace or go on to higher education. 

Employer Description:

Right Action is an established fire and safety company, delivering essential compliance services to businesses across the region. Known for its reliable and customer-focused approach, the company provides services including fire extinguisher servicing, fire alarms, emergency lighting, and fire risk assessments.

With a strong reputation built on quality and professionalism, Right Action is committed to supporting both its customers and employees, offering a positive environment for learning, development, and long-term career growth.

Working Hours :
Monday to Friday, 8:45am to 5:00pm

Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative