Apprentice Customer Service Practitioner - REF 14919

Using our CRM system, maintain accurate stock levels in line with thresholds Monitor and manage stock levels across: Upholsterers’ vans, Workshop inventory Working on KPI's Dealing with customers internally and externally Proactively ensure upholsterers have the correct materials to complete jobs Audits and reconcile discrepancies using the internal system Stock movements are accurately recorded in the system Track and allocate materials to jobs Record usage and movements Ensure all data is kept up to date and accurate at all times Problem solving Order customisation logos from suppliers and delegate to upholsterer Act as a key link between operations

Training:
Functional Skills Work Based Learning Customer Service Level 2

Training Outcome:

Progression onto full time employment.

Employer Description:

Offering professional reupholstery services designed to meet the unique needs of businesses across various sectors.
With both mobile and in-house options, we deliver high-quality, durable results with minimal disruption to your operations.

Working Hours :
Monday - Friday, 09:00 - 17:00 (Early finish on a Friday at 15:00), 1 hour lunch.

Skills:
Communication skills,Attention to detail,Organisation skills,Friendly & approachable,Confident on the Phone,Positive attitude,Willing to Learn,Pride in Work,Reliable,Time Keeping