Customer Service Apprentice

Taking orders over the phone and by email Resolving customer queries by phone and email Accurately entering orders on the system Helping resolve stock issues

Training:
Level 2 Customer Service Practitioner Apprenticeship standard Training will be delivered by Wigan and Leigh College 

Training Outcome:
On successful completion of the apprenticeship we hope to offer the right candidate a full-time position

Employer Description:

Bartons is a national, family run, wholesaler of beer, wines and spirits. As we expand we are looking to add a customer service apprentice to our head office team in Wigan. We pride ourselves on our team-oriented approach and are excited to bring on an apprentice who shares our passion for both the industry and professional development.  

Working Hours :
Monday - Friday, 8.30am - 5.00pm. 30 minutes lunch. Working one Saturday a month. Saturdays normally finish about 2:30pm, but a full day is credited, getting paid for it or a day in lieu.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Non judgemental,Patience