Apprentice Import/Export Account Manager

MAIN DUTIES AND RESPONSIBILITIES OF THIS ROLE:

Completing job costing, both raising invoices and accruing purchases Booking outbound shipments with carriers Producing Bills of Lading in line with the customer’s requirements Check that shipping documents are present and in order Liaising with shipping lines, overseas agents and other forwarding agents Dealing directly with customer enquiries and resolving as soon as possible Arranging Customs clearances and customer collections & deliveries Build relationships with the client and seeking further opportunities Overall general administration and telephone work Cover for other members of the team during busy periods

General

Adhering to all policies outlined in the Employee Handbook Adhering to all HR and Health and Safety policies Performance Development Reviews - to participate in the PDR process and to identify specific training needs

Training:

On-the-job training delivered by the employer.

Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeship English and Mathematics minimum requirement is Entry Level 3.

Allocation of an apprenticeship delivery coach who will carry out regular training.

Assessment and support visits to ensure you acquire new learning, knowledge, skills and behaviours in order to progress and develop.

Identify, track and support 6 hours off-the-job training activities.

Quarterly formal progress review meetings, identifying learning achievements and next steps. 

Training Outcome:

For the right person, we expect them to move into a permanent position upon completion of the apprenticeship.

Employer Description:

KLN UK provides end-to-end supply chain solutions for companies of all sizes. Our core business encompasses international freight forwarding, integrated logistics capabilities, and supply chain solutions. Empowered by state-of-the art IT-solutions, we help successfully drive our clients’ businesses at the global, regional and local level.

Working Hours :
Monday to Friday 9.00am to 5.00pm, with 45 minute lunch.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Keen to learn