Food and Beverage Team Member Apprenticeship

Set up refreshment service points as required by clients To deliver buffets to service stations from allocated work sheets To prepare for the following day's service delivery To set up meeting rooms to the Priory Room standard Receive deliveries and store goods correctly To ensure that all work areas are kept clean and tidy To ensure that the refreshment & buffet stations are cleared in a timely manner To assist with the deep cleaning of relevant areas when instructed To ensure a welcoming atmosphere for clients and help to maintain a positive customer-focused service Maintain good client relationships by responding to demands courteously and efficiently To ensure that the food and refreshment service meets the client’s requirements

Training:

All training will be at the Priory Rooms except for the following:

Two full-day sessions at Xcelerate with Edgbaston -https://link.edgepilot.com/s/3941cbeb/VQjyM9f6nUSzFafwbCGIPA?u=https://xceleratewithedgbaston.co.uk/  This is because we are not a licensed venue

Training Outcome:
Hospitality Team Member

Employer Description:

The Priory Rooms Meeting and Conference Centre is a conference and meeting venue owned by Quakers and includes meeting rooms and an atrium.  The conference centre was built in 2004 as an extension to the existing 1930’s Quaker Meeting House at Bull Street. The 10 conference rooms are available for use by organisations from all sectors.  In addition, many Quaker Groups use the facilities for meetings, conferences and meetings for worship.

Working Hours :
30 hours per week – 7.5 hours per day, 4 days working, Monday to Saturday, some evening work, possible extra hours available.

Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness