Housing Solutions Apprentice

Recording accurate information so officers can undertake homelessness assessments Monitoring shared email inboxes, responding to enquiries and logging information Preparing and sending letters and emails, also following up that information Updating the case management system with new cases, appointments and outcomes Making and receiving telephone calls Learning basic legislation information, such as the Homelessness Reduction Act

Training:

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

Training Outcome:

This is an exciting apprenticeship which opens doors to many avenues within the organisation. 

Employer Description:

Tendring District Council is a local authority in North East Essex.

The district has 36 miles of coastline from Manningtree on the South bank

of the River Stour to Alresford on the East bank of the River Colne, covering an area of approximately 130 square miles and a population of around 150,000 people.

We deliver effective, transparent and accountable community leadership and services, providing best value in the Tendring District.

Working Hours :
Monday to Thursday 8.45am – 5.15pm Friday 8.45am – 4.45pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience