Payroll Administration Apprentice

Job Responsibilities:

To provide administration support to a busy payroll team of 8, operating in a fast-paced environment Provide first line support to colleagues’ queries raised through our ticketing system and telephone Assigning incoming tickets to the relevant payroll team member

General admin support to include, but not limited to:

Update personal records as requested Supporting employees with queries around self-service access to their user account Support with processing and administering Attachment of Earnings and other statutory deductions Support with pay rate changes Assist with the collating & processing of leavers Assist with employee holiday balance queries Dealing with incoming correspondence & assigning to relevant payroll team member Dealing with employee requests for copies of pay slips, P45 & P60 queries Assist with ad-hoc reporting and project work as necessary

Training:
Business Administrator Level 3 Work based delivery with monthly group Tutor led sessions via Teams

Training Outcome:

Upon successful completion of this apprenticeship, you will be considered for a full-time role working towards CiPP's qualifications.

Employer Description:

WGC Ltd is one of the UK’s leading providers of outsourced hotel cleaning, housekeeping and facilities services. Established in 1974, the company has grown into a trusted partner for many of the UK’s best‑known hotel brands and a wide range of other organisations. They are recognised for their high standards, consistency and professional approach, making them a preferred supplier across the hospitality sector. 

Operating across the UK and parts of Europe, WGC employs highly trained teams who deliver services such as housekeeping, hard‑floor care, window cleaning, and specialist commercial cleaning. The business invests in innovation, modern cleaning technologies and sustainable practices to raise industry standards and improve efficiency. 

WGC’s culture places people at the heart of everything they do. They emphasise inclusivity, open communication and staff development, with many employees progressing into senior roles. This people‑centred ethos supports strong long‑term client relationships and a positive workplace culture for new starters at all levels. 

For an apprentice joining the Payroll Administration team, WGC offers the stability of a long‑established organisation, a supportive environment, and exposure to the operational needs of a nationwide facilities service provider.

Working Hours :
Monday - Friday, 9.00am - 5.00pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative,Positive "can-do" attitude