Business Administrator Apprentice L3

Duties to include:

Welcoming patients and visitors, in person, in a friendly and helpful manner Provide administrative support to clinical team members Entering information into patients' records by computer Ensuring correspondence, reports and results are filed promptly Undertaking a range of administrative duties including processing mail, word processing, photocopying, scanning and uploading documents To maintain a thorough knowledge of all practice procedures Participate fully as a team member, sharing knowledge and information Taking responsibility for maintaining one's own personal development Maintaining confidentiality relating to patients, staff, visitors and practice business Confident using technology The ability to troubleshoot problems with printers, keyboards, phones and screens Builds and maintains positive relationships within the team Dealing with patients face-to-face on the front reception desk and over the telephone

Training:

Apprentices will be allocated a Trainer Assessor, and training will be planned and delivered in conjunction with the employer to meet the individual needs of the apprentice. The apprentice will spend 20% of their working hours in off-the-job activities and training. On-the-job and off-the-job training will be delivered in the workplace.

Training Outcome:

Excellent career progression at the end of the apprenticeship such as working as a Reception Team member, prescriptions clerk, Administrator, Clinical Coder.

Employer Description:
Bushloe Surgery is a GP general practice and NHS primary care centre located at Two Steeples Medical Centre, Abington Close, Wigston, Leicestershire. It provides a wide range of healthcare services to the local community, offering general medical support and routine care for registered patients. We are a busy practice with approximately 13500 patients, 44 employees and 5 Partners. As a teaching practice, we support medical and nursing students as well as Doctors completing their General Practice training. Our purpose built building is large and welcoming with a dedicated admin staff area. The successful applicant will be fully supported by an experienced team in all aspects of the Administration and Receptionist role.

Working Hours :
8 am start. An hour for lunch. Finish time will vary, but will be no later than 6.30 pm.

Skills:
Administrative skills,Attention to detail,Customer care skills,Initiative,IT skills,Organisation skills,Patience,Team working