AI Data Admin Automation Technician Apprentice

Champion Customer Success: Deliver exceptional customer service on calls, emails, and in-person interactions, upholding RLT Group’s core values of energy, integrity, innovation, and teamwork Order Processing & Quotation Management: Handle incoming orders, create accurate quotations, and manage follow-ups with clients and suppliers efficiently Data Entry & Analysis: Maintain accurate client and order data, analyse trends, and generate insights to support strategic decision-making AI Tool Automation: Implement and leverage AI tools to automate routine tasks, improve response times, and enhance workflow efficiency Procedure Automation: Identify opportunities to automate processes across order processing, returns management, and quotation generation Technical Liaison: Collaborate with suppliers to ensure timely delivery of electrical and facilities maintenance spares, keeping customers informed of expected arrivals Customer Process Optimisation: Streamline order processing, quotation creation, returns, and collections to improve speed, accuracy, and customer satisfaction Support Sales & Reporting: Identify opportunities to generate additional revenue for existing clients using data insights, technical knowledge, and process improvements Foster a Collaborative Spirit: Promote teamwork and a positive environment where innovation, problem-solving, and a “can-do” attitude thrive

Training:

Data Technician Level 3.

Training Outcome:

The successful candidate may be chosen to have a full-time role after completing their apprenticeship.

Employer Description:

We could call this page, “about us”, but really, “about you” would be better. Put simply, we are simply all about making life easier for you.

This isn’t just because it’s a good thing to do (although it is). It’s because years of experience in the supply of lighting and other consumables to the FM sector has shown us that through making life easier for you based on LEAN thinking, we can have a serious impact on reducing your costs. We’re not scared of thinking a little boldly to transform the way the market works, so long as it fits with our mission.

Working Hours :
Monday to Friday, working hours TBC

Skills:
Communication skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Team working,Initiative,Full UK driving license