Business Admin Specialist Apprentice

Support the daily running of the office Assisting with general administrative duties to ensure the office operates smoothly, including maintaining a tidy workspace, managing incoming enquiries, and supporting colleagues as needed Answering phone calls Handling incoming calls in a professional manner, directing queries to the appropriate team members, taking messages, and providing basic information to customers Booking appointments from lead Contacting potential customers, following up on enquiries, and scheduling appointments efficiently Ensuring all bookings are accurately recorded in the system Ordering stock Monitoring stock levels, placing orders with suppliers, and ensuring materials and products are available when required Checking stock upon arrival Receiving deliveries, verifying quantities and quality, updating stock records, and reporting any discrepancies or issues Supporting design visits Assisting with customer design consultations, which may include visiting customers’ homes, taking measurements, gathering requirements, and providing general support to the design team Creating CAD drawings (training provided) Producing accurate CAD drawings based on customer specifications and design requirements Full training will be provided in-house to develop these skills

Training:
The successful apprentice will complete a full Level 3 Business Administrator Apprenticeship Standard The training will be delivered by Birmingham Metropolitan College on a flexible day release delivery model

Training Outcome:
Opportunity for full time employment and further training within the company upon completion

Employer Description:

At Kitchen Restorers, we transform kitchens without the need to start from scratch. We provide high-quality, made-to-measure replacement doors and drawer fronts, as well as work surfaces, sinks, taps, and top-quality appliances to complete the look.

We’re a British company with over 50 years of experience and a reputation for skilled craftsmanship, attention to detail, and excellent customer care. As an apprentice with us, you’ll be part of a team that values learning, hands-on experience, and delivering fantastic results for our clients.

Working Hours :
Monday - Friday, 8.00am - 4.00pm. The apprentice must be flexible and may occasionally need to work until 6.00pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness,Social