Business Administration Apprentice

Scanning Shredding Getting lunches for meetings Coding Sending our letters to patients Scanning and triaging patient letters/results/investigations accurately onto Emis (IT system used by surgery) Shredding confidential documents once scanned on Maintaining full confidentiality Carry out required online training Getting lunches for practice meetings and setting up meeting rooms A working knowledge of Microsoft Office applications A working knowledge of emails Need to be computer literate Sending out letters to patients who are due annual reviews Printing off blood test requests for patient reviews Coding based on lists generated by IT Administrator Getting lunches for reception meetings and setting up meeting rooms A working knowledge of Microsoft Office applications Opening and responding to emails Need to be computer literate Calling patients who are due reviews Sending Did not attend (DNA) letters to patients Printing off blood test requests for patient reviews Coding based on lists generated Outgoing post Registering new patients Light reception duties - for cover

Training:

On programme Training:

Level 3 Business Administrator Apprenticeship Standard Level 2 Functional Skills in maths and English Institute of Apprenticeship Certificate

End-Point Assessment (EPA):

Knowledge Test Skills Test Oral Questioning – underpinned by portfolio

Training Outcome:
The administration role may be a gateway to further career opportunities.

Employer Description:
NHS General Practice (GP Surgery)

Working Hours :
Monday- Friday, 9.00am- 5.00pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience