Human Resources Apprentice - University of Oxford NDORMS

General:

Act as first point of contact for enquiries from employees, casual workers, line managers and the general public by telephone, email and face to face, answering straightforward questions or redirecting as appropriate Learn how to manage the HR inboxes, dealing with appropriate queries or directing emails to the HR Manager Learn how to use the University’s HR system, PeopleXD, to enter confidential, personal data, and assist with data entry into internal databases and spreadsheets, as well as processing recruitment exercises Develop skills and understanding that contribute to the development and continuous improvement of HR activities Assist with the delivery of projects across the HR team; working with different team members on a varied array of projects, liaising with colleagues across the department to gather information and support successful delivery Book meeting rooms and make administrative arrangements in support of HR team activities Run monthly staff in post and other People XD HR Reports

Operations: 

Learn how to process visitor and access agreements, developing knowledge on the different visa routes that are applicable Learn how to use the Department’s casual worker system to enter confidential, personal data, and assist with data entry into internal spreadsheets Accurately maintain all confidential electronic and paper-based personnel files With support, prepare a wide range of written communications including; contracts, letters and wider communications. This could include drafting and updating information on the HR pages of the website, and helping to prepare training material. Edit job advertisements and job descriptions to ensure that they comply with University guidance and best practice Learn about casual worker and employee recruitment processes, assisting with the administration of recruitment exercises which will include; placing advertisements, generating letters to applicants and preparing short listing packs Assist with maintaining personnel files, ensuring accurate records are kept, that they are complete and up-to-date and in line with GDPR practices Book meeting rooms and make administrative arrangements in support of HR team activities Learn how to manage the recording and tracking of sickness absence and annual leave using TeamSeer Gather information for visa applications where necessary Assist with the compilation of data for HESA returns, HR Data returns and run ad hoc reports from the HR database when required Learn how to monitor end of probationary periods and visa expiry dates and highlight any issues to the HR Manager

Recruitment:

Work with recruiting managers to draft effective job descriptions and advertisements, following University guidance and adhering to relevant employment legislation Learn to prepare shortlisting and interview packs, make practical arrangements for remote, hybrid and in-person interviews and represent the NDORMS HR Team on recruitment panels Help ensure all recruitment paperwork and mandatory training is completed by panellists and that recruitment records are stored by the HR Team in compliance with GDPR and the relevant retention periods Draft feedback for unsuccessful candidates in line with HR guidance, taking steps to minimise the risk of legal challenge Draft offer paperwork for successful candidates and carry out pre-employment checks, maintaining regular contact with candidates and recruiting managers to ensure recruitment timelines are met Liaise with University- and departmental support teams to make practical new starter arrangements, including setting up University cards and IT access, and carry out HR inductions as required

Training:

Duration: 

13 months practical training period, plus 6 months for End Point Assessment 

Delivery model: 

Work-based training with your employer Day release during term time (approximately 1 day a week for 1 year) Level 2 Functional Skills in maths and English (7 days at college for each, if required) Off the job training will count for at least 6 hours a week of an apprentice’s time at work  

Qualifications included: 

CIPD Level 3 Foundation Certificate in People Practice Level 3 HR Support Apprenticeship

End Point Assessment: 

Consultative project Professional discussion 

Training Outcome:
Over 80% of our apprentices continue with us in the role they have been trained for after their apprenticeship and that is just the start of their career

Employer Description:
We are the largest employer in Oxfordshire with around 16,000 staff working in and around Oxford in a huge range of roles. Our apprentices are never on their own and will benefit from a supportive environment working in collaboration with the rest of our committed team. You will also be supported by the central apprenticeship team and you will join our growing network of apprentices within the university. You will have the opportunity to become an apprenticeship ambassador for the University and region. We will provide you with a welcoming and inclusive workplace, offering support and development opportunities that will enable you to progress and do your best work. We recognise diversity as our strength, vital for innovation and creativity, and we aspire to build a truly diverse community, which values and respects every individual’s unique contribution.

Working Hours :
Monday - Friday, usually 9.00am - 5.00pm. You will have a 2 year fixed term contract of employment with the University of Oxford.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,MS Excel, Outlook and Word,Discretion / confidentiality,Able to work flexibly