Business Administrator Apprentice

The main duties of the role include responding to the full range of patient enquiries and requests:

Supporting patients to receive appropriate and timely care through booking appointments and signposting to more appropriate alternative care pathways Receiving and managing requests for repeat medications, reports and fit notes Receiving requests and enquiries from other health care organisations proactively inviting patients for routine tests, investigations and long term condition care Supporting the general administrative work that is essential to the functioning of the wider practice team Supporting the safeguarding team within the practice with scheduling and general admin In order to succeed in these main duties, the successful applicant will need to be able to communicate effectively and compassionately in person, by telephone and via electronic means

Training:
Apprentices will be allocated a Trainer Assessor and training will be planned and delivered in conjunction with the employer to meet the individual needs of the apprentice. The apprentice will spend 20% of their working hours in off the job activities and training On the job and off the job training will be delivered in the workplace

Training Outcome:
All of our previous apprentices have remained with the practice and are now in substantive roles

Employer Description:
Parkside Medical Practice is a busy GP surgery located in the centre of Bulwell on the outskirts of Nottingham. We have a strong track record of supporting and developing modern apprentices within our admin and reception team.

Working Hours :
Monday to Friday, daily hours to be agreed between 08:00 and 18:30.

Skills:
Attention to detail,Communication skills,Customer care skills,Initiative,IT skills,Non judgemental,Patience,Team working