Operational Administrator Apprentice

The main purpose of an Operations Administrator is to keep Ubico’s daily operations running smoothly, efficiently, and in alignment with internal processes, policies and business goals.

It’s a role that sits at the heart of operational support, managing the administrative tasks that keep business operations functioning.

Provide administrative support, such as word processing, record keeping, personnel records, filing, archiving and the sorting of mail Enter data into appropriate information technology systems Process customer enquiries, complaints and requests for service received via post, email, telephone or personal contact from the shareholders Process and check monthly weighbridge data reports and resolve any anomalies, enter the data into the relevant database for statutory waste data flow returns Calculating and processing working hours and overtime in line with company policies for a payment

Additional Benefits:

Exclusive Discounts - Save on shopping, dining, travel and more with Unity Rewards 24/7 Support - Free, confidential helpline for you and your family Health & Wellbeing - Free eye tests (role-dependent), flu jabs, and wellbeing resources Workplace Comforts - Free PPE, tea & coffee, and on-site parking

Training:

Duration:

15 months practical training period, plus 3 months for End Point Assessment  

Delivery model:

Work-based training with your employer 10 days professional training at college Regular meetings with your training coordinator to monitor progress and well-being Approximately 12 on-site or/and Teams assessment visits per year Level 2 Functional Skills in maths or English (7 days at college per subject, if required) Apprentices will need to complete a minimum of 348 hours of off-the-job training during their apprenticeship 

Qualifications included: 

Level 2 Functional Skills in English or maths (if required) Level 3 Business Administration Apprenticeship  

End Point Assessment: 

Knowledge test Portfolio based interview  Project/improvement presentation 

Training Outcome:

Work in leading local waste industry and build a career in Ubico.

Employer Description:

We're a friendly and ambitious company with a big responsibility. We help keep the spaces and places where people live, work and visit clean, green and tidy. Our work impacts the lives of everyone in the communities we serve, so it's important that we always deliver quality and get it right the first time

We are responsible for delivering environmental services in Gloucestershire and West Oxfordshire.

We collect rubbish and recycling from over a quarter of a million households, we clean streets and buildings, we maintain the beautiful parks and green spaces, and we manage household recycling centres.

At some of our sites we also maintain our own fleet of vehicles. As a dynamic group of people, we each have our own unique skills that help us deliver excellent services to our communities.

Our values are at the heart of everything we do. We’re proud of our strong work ethic and are looking for enthusiastic, dedicated individuals who share our commitment to making a positive difference.

Working Hours :
Monday to Friday (8.00am - 4.00pm) Start time flexible between 7.30am and 8.30am

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Ability to work accurately,Handling data and documents,Willingness to learn,Microsoft Office