Medical Reception Apprentice

General referrals and administration Dealing with enquiries from patients and medical professionals You will be required to maintain focus in a busy working environment Document management of incoming correspondence Supporting the reception with telephone enquiries Supporting the practice's compliance with the Care Quality Commission essential standards Other duties as required

Training:

Business Administrator Level 3.

All training will be delivered in the workplace known as "on the job learning".

You will have monthly contact from your tutor which will be delivered via remote learning.

Training Outcome:

Upon completion of the apprenticeship there will be progression to becoming a Medical Secretary.

Employer Description:

Abington Park Surgery is one of the leading GP practice's in Northampton and it is located at Christchurch Medical Centre. 

We have a Good CQC overall rating.

Our practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. 

Our Practice nurses are qualified and registered nurses.

Our Reception Team provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query.

Working Hours :
Monday - Friday 37.5 hours. Core hours are between 8am and 6pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Patience