Apprentice Travel Agent Admin

Provide professional and friendly customer service via phone, email, and online platforms Support travel consultants with customer enquiries and holiday research Assist with administrative tasks related to travel bookings, including data entry and document preparation Maintain accurate customer records and ensure compliance with data protection requirements Prepare quotations, booking confirmations, and travel documentation Liaise with suppliers and partners to support bookings and resolve queries Support diary management, scheduling, and internal communications Handle post-booking administration such as amendments, cancellations, and customer follow-ups Use internal systems and digital tools effectively to support business operations Contribute to team objectives and support continuous improvement of business processes

Training:

Business Administrator Level 3.

Next Level Support:

Workshops every two weeks 1-2-1 tutoring and regular progress reviews Functional Skills support if required

Training Outcome:

Opportunity for permanent employment upon successful completion.

Employer Description:

Not Just Travel is a multi-award-winning, home-working travel agency creating exceptional, personalised travel experiences for customers worldwide. Known for outstanding customer service and strong supplier relationships, Not Just Travel supports individuals to build successful careers in the travel industry.

Working Hours :
Monday to Friday. Shifts to be confirmed.

Skills:
Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Patience