Administrative & Operations Assistant Apprentice

Lunar provides ground transportation services across the UK and worldwide, supporting corporate and high-end clients with individual travel and event requirements.

In this role, you will work closely with the team to coordinate bookings, manage client communications, and support daily operations. You will liaise with international partners, corporate clients, and executive support teams (including Personal Assistants and Executive Assistants) to ensure a consistently high standard of service.

This is a key position within the business, contributing to the delivery of a seamless and professional experience for clients, while gaining exposure to international operations and coordination.

Key Responsibilities:

Administrative Support

Managing emails and responding to client enquiries in a professional and timely manner Handling incoming calls and maintaining client relationships Maintaining accurate company records and documentation Providing general administrative support across the business

Booking & Operations

Managing and updating live bookings using internal systems Monitoring schedules and supporting daily operational activities Liaising with international partners and suppliers to coordinate ground transportation services Communicating with Personal Assistants and Executive Assistants to arrange and manage travel for their principals Coordinating bookings across different time zones and international locations Ensuring accuracy of booking details, including timings, locations, and client requirements

General Responsibilities:

Maintaining strict confidentiality and discretion when handling client information and travel arrangements Maintaining a high level of professionalism in all client and partner communications Maintaining a high level of accuracy and attention to detail in all work Identifying opportunities to improve administrative and operational processes Carrying out additional duties as required to support the efficient running of the business

Requirements

Strong organisational skills and attention to detail Ability to manage multiple tasks and prioritise workload Reliable, punctual, and proactive Comfortable using Microsoft Office (Outlook, Excel, Word, PowerPoint) and general digital tools

Why Join Lunar Transportation Ltd:

Lunar is a growing business operating in a fast-paced, international environment, supporting corporate and high-end clients across the UK and worldwide.

This role offers hands-on experience in operations, client coordination, and business administration, with real responsibility from an early stage. You will work closely with the decision makers and gain valuable exposure to how a growing company operates.

No prior experience is required, training will be provided.

Training:

This role is supported by Level 3 Business Administration Apprenticeship which will be delivered by The Apprenticeship College. This will be done via live virtual session twice monthly in additional to ongoing skills coach support.

Training Outcome:

There will be an opportunity for the individual to remain in the organisation upon successful completion of the apprenticeship training.

Employer Description:

Lunar Transportation provides ground transportation services across the UK and worldwide, supporting corporate and high-end clients with individual travel and event requirements.

Working Hours :
30 hours per week, worked on a shift pattern basis. This includes early or later start and finish times, as well as occasional weekend working. Flexibility is required to support business needs and international clients.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative