Groups and Public Programme Events Administrator Apprentice

Support the planning, coordination and delivery of events, meetings and public programmes Help organise talks, workshops, tours, studio visits and group activities Manage shared inboxes and respond to enquiries professionally Maintain accurate records using the CRM system Set up events using event management software Monitor bookings and attendee information Support volunteers, members and external stakeholders with event activity Assist with financial administration, including invoices and expenses Work with colleagues to help ensure events and activities run smoothly Carry out general administrative tasks and support reporting where needed

Training:

Training will be delivered through a blended learning model, taking place both in the workplace at Icon’s Clerkenwell office and remotely. The apprentice will complete training regularly throughout the programme, alongside their day-to-day role, with scheduled reviews and one-to-one support.

Training Outcome:

This apprenticeship offers the opportunity to build a career in events, administration and stakeholder engagement within the cultural heritage, charity and membership sectors. On successful completion, the apprentice may progress into roles involving events coordination, programme administration, membership services or wider public engagement activity.

Employer Description:

Icon, the Institute of Conservation, is a charity and professional membership organisation dedicated to safeguarding cultural heritage and championing the value of conservation. It supports conservation professionals, promotes high standards and ethics in practice, and delivers public benefit through engagement, collaboration and advocacy across the cultural heritage sector.

Working Hours :
Monday to Friday, full-time, 35 hours per week. Working hours will usually be between 9am and 5pm. Some flexibility may be required to support events, including occasional evening work and travel to attend programme events and Icon functions.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative