Junior Office Administrator Apprentice

Handle incoming and outgoing communications - including emails, calls, and post - ensuring timely and appropriate responses Organise and coordinate meetings Maintain up-to-date records and filing systems Communicate with clients to provide updates and request any outstanding documentation Demonstrate a professional and polite telephone manner at all times Confident use of Microsoft Office, including Outlook, Word, Excel, and PowerPoint Strong written and verbal communication skills Well-organised, with the ability to prioritise tasks and manage a varied workload effectively Comfortable dealing with colleagues and clients in a professional and confident manner Ensure all data is processed and stored in line with relevant legislation, with full regard for security and confidentiality Accurately input and update internal data systems as required Process documentation quickly and accurately to support team operations Receive and manage client files, uploading key information to online portals (full training will be provided)

Training:
Customer Service Practitioner Level 2 Standard This qualification requires college attendance one day a month

Training Outcome:
We are offering the right person a long-term career and a permanent position within the company upon successful completion of the apprenticeship

Employer Description:

Abbey Attachments Ltd was established in Manchester, UK in 1984. We're an independently owned business specialising in the supply, service, and support of forklift attachments and innovative material handling safety solutions for the UK forklift industry.

Working Hours :
Monday to Thursday, 8.00am - 4.30pm, Friday 8.00am - 4.00pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience