Training Administrator Apprentice

Support both UK and International workshops Coordinate the setup of training rooms and ensure venues are appropriately booked and prepared Maintain and update the training schedule across internal systems and platforms Serve as the primary point of contact for general inquiries and troubleshooting related to learning events or technology platforms Create, update, and cancel training courses on the CSC booking platform Ensure timely communication is sent to customers, trainers, and stakeholders, including joining instructions and updates For international workshops, liaise with participants from registration until arrival on workshops Liaise with trainers to confirm logistics, share materials, and support delivery Prepare and manage training materials and resources for each session Collect feedback from delegates and trainers and support post-training reporting Maintain accurate records of attendance, feedback, and delivery metrics Assist Account Managers with administrative tasks as required Data entry onto CSC’s CRM system Travel to external venues to oversee and support smooth delivery Participate in internal development sessions to build product knowledge and operational skills

Training:
On the job training and a monthly virtual online masterclass with the training provider

Training Outcome:
Training Administrator Senior administrator Office Supervisor

Employer Description:
The British civil service is amongst the best in the world. Its capability and effectiveness are now under scrutiny. With financial constraints, coupled with challenges facing policymakers, new skills and talents are required. Our innovative programmes are taking training to the next level - sustaining the values and qualities in the civil service, while bringing major changes our times demand.

Working Hours :
9:00am- 5:30pm (37.5 hours per week)

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness